How we collect your personal information
We collect two types of information about you: (1) personally-identifiable information (PII) provided by you to us as well as information we learn about you from your use of our services and the App; and (2) information we gather that allows us to understand and enhance the operation of the App, which cannot be used to identify you.
We are storing the following information in our systems if required and their usage is explained below:
Full Name, National ID/CPR details, Passport Details, Date of Birth, Nationality, Address, Gender, Occupation, pictures, financial documents, biometrics if applicable will be collected as your personal profile details and kept for Know your customer (KYC) purposes as instructed by the Central Bank of Bahrain. This data is also shared with authorized and well reputed sanction list providers to check your information against sanctions lists.
We collect personally identifiable information about you only when you specifically give it to us or through our partners. We may also collect information relating to the transactions you carry out, including details of any bank accounts, e-wallet or other payments methods you use to transact to and from the App. We do not generally disclose this information to third parties except in the circumstances set out in the next section.
We may store your email or phone number which are required for easier communication and to send alerts, transaction details, one-time password (OTP), receipts and promotional material.
Sharing your personal information with third parties
We may send marketing information to you in relation to promotions that we run from time to time or service offerings we consider may be of interest to you.
Third party providers will not be permitted to market to you directly in connection with other services they offer. In an event that you receive any such marketing communication that you have not specifically requested you should let us know immediately.
Protecting your personal information
The transmission of information via the Internet is not completely secure. We will do our best to protect your personal information while it is in our possession, however, we cannot guarantee the security of your data transmitted online or over the App.
We recognize industry standards and employ security controls to protect personally identifiable information from unauthorized access and misuse. All information you provide to us is stored in our secure servers. Any payment transactions will be protected and secured by employing industry’s leading encryption standards.
Disclosure of your information
We may disclose your personal information to third parties in the following circumstances:
Please note that in order to cooperate with governmental requests, summons or court orders, or to protect other users or our systems, we reserve the right to disclose any information we consider necessary or appropriate, including your user profile information (ie name, email address, IP Address etc.), usage history, and content submitted to the App.
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